What our clients say

“Hailey helped us buy our new home in the sought after south Tyler area! She had so much patience while looking at houses and kept encouraging us that we would find our home. After we put in our offer she went above and beyond to secure our house. As stressful as this market is Hailey kept us grounded. If we buy a house again we won’t use anyone else.”

“My husband and I met Hannah “accidentally” when we made a call on a house that was a listing of hers - and even though we didn’t end up getting that home, we knew immediately that Hannah was trustworthy and ready to help us with our home buying search! Hannah made everything seem SO EASY and she comforted us when we were unsure about anything along the way. Her expertise is exactly what we needed to feel confident about our decisions, and we are truly thankful she went above and beyond to help us with the purchase of our first home. We simply could not recommend anyone other than Hannah!”

“She is an excellent realtor very helpful! It was my first home buying experience and she answered all my questions, was very quick to get back with me when I needed anything!”

“Hannah is INCREDIBLE! We bought our first home and we had no idea what we were doing. Hannah was friendly, trustworthy, diligent, thorough, professional, and every other good quality you could possibly want in a real estate agent. She was honest and supportive and patient with us as we figured out what we were looking for as we went and found us a house that we love. She went to bat for us when we were making our first offer and ran into some difficulties. Can’t recommend her highly enough!”

“Wow! Hannah was thorough, professional and caring. Her combination of experience, caring and expertise made it such a wonderful experience to work with her. I highly recommend using her for your real estate needs!”

“Jones Realty was a crucial part of making the home-owner process a reality for our family. As first time home-buyers, we could not imagine a better realtor experience than working with Hannah. There were many steps of the process that were completely foreign to us, and would have felt over-whelming to navigate without the assistance and guidance Hannah provided. We were very impressed with her knowledge of the Tyler, TX market, her prompt communication to any questions we had, and her professionalism in dealing with additional parties on our behalf. She helped us significantly by providing information about houses, and helping answer questions for potential homes (which we would have not even known to ask if not for her insight). If you are looking for a realtor, we cannot recommend Hannah highly enough based on our experience.”

“Hannah was a dream to work with on our new home purchase. She was very thoughtful of our needs and willing to go above and beyond to find us just the right home! We highly recommend Jones & Co and are looking forward to moving into our new home!”

“No property too big or too small for Hannah. If you want to buy or sell....this is your gal! Thanks for such a professional job well done.”

“I’ve had a few realtors over the course of the last 15 years, or so. None of them have been as efficient, professional, well-connected, and thoughtful as Hannah. Not to mention she’s truly a joy just to be around! From start-to-finish, it was a blessing working with her. She helped us sell our undesirable home and then helped us find our new house in a harsh market. Some people are doing exactly what they were meant to be doing; Hannah is one of them. You will not be disappointed working with the Jones & Co reality group.”

“Hannah is the best - Knowledgable, attentive to detail, and works in your best interest. We've used her team on multiple occasions!”

“Collette assisted us with our home purchase in Texas, while we were moving from Oregon. She asked lots of questions, so she could understand what specifically we wanted in a home. Right away she was involved in sending us homes and organizing times to show us them. She made sure we were aware of all hidden fees associated with the house we were looking at, like H.O.A, PID and MUD. When we found our home she helped us set up appointments, find the right people that knew what they were doing and make this daunting process much easier. Collette was always available with a text or phone call and communicated with us until we were put to ease. She even handled hard to deal with family like a pro. I've had realtors before, but Colette is by far the most experienced, helpful and easiest to work with. I highly recommend Collette she's amazing!”

“Colette was amazing. She listened to what we wanted and strived to find the perfect house and she did. She was always available to answer questions and made sure everything was taken care of quickly. Colette spoils us because she is so thorough that we could never use another realtor.”

“I bought an adorable, income rental property in Arp, Texas! I live in California so this was a purchase I was nervous about and skeptical, but I was trying to make a smart decision in today’s housing market. Colette and her team did a remarkable job of making it an extremely smooth purchase. They are reliable, knowledgable,work very hard , available and put your ideas and interest first! They are kind and lighthearted, making it a joy to work with them! Let’s put it this way….. they get the job done and it is a pleasant experience! Love Collete and her team…..thee best!”

“It means a lot to us because you tried your hardest to get us the property. We only would dream about our property and you did magic!!”

“First impression of our agent (Karen Baldwin) was that she was a very honest and caring person for her clients. We quickly became friends with her and always found her to be very attentive to all our requirements. Karen worked tirelessly trying to find a home for us near my elderly Aunt and Uncle. Karen showed us pictures of many homes for sale and took us to over thirty homes within easy commute for our relatives house. As we were trying to use my VA loan benefits our selection of houses became difficult to fit into our budget, and/or would not qualify for the VA's standards. Karen went above and beyond in her efforts to find us a home. We would highly recommend her to prospective clients.”

“Thank God for Karen. I would never have been able to navigate the home purchase without her.”

“Karen Baldwin was truly exceptional during the search for our new home in the Lake Fork Texas area. I was impressed with her level of knowledge and the amount of data that she had about the Lake Fork market. Karen was ALWAYS available for home tours even if she knew the house wouldn’t fit our demands. Her responsiveness was incredible. It didn’t take her long to weed out a lot of places that wouldn’t fit our criteria. It also didn’t take her long to understand what I liked or wouldn’t like. She was so PATIENT. We went and looked at the house multiple times before we finally decided to put in an offer and it didn’t faze her at all. And of course there were times when my husband and I didn’t have the same vision of any of the places were looking at. She really was helpful with subtle things that we would have missed but were really important for our decision process. That is really beneficial when you are buying your “forever” home! The delivery of the information was straightforward. She presented the home info and talked about pros/cons/strategy for moving forward. She really treated the situation like she was purchasing the property. She looked out for us and had our best interests in mind. We felt like we were working with our best friend rather than a real estate agent we had never met. After the sale, she checked in to make sure we were acclimating well and went the extra mile to extend offers to become ingrained into the community. We are tremendously grateful that we were able to find such a warm, caring and talented real estate professional such as Karen!”

“Karen was a prompt, helpful, and honest. She found us what we asked for quickly.”

“Our Realtor was Jim Storms. Jim is without the Best Realtor ever!! We have been married 58 1/2 years and moved a lot. We have never had a realtor as good as Jim Storms !!! We were moving to Tyler for health reasons. After hearing our story, Jim was very sensitive to what we wanted and why. The first house he showed us was perfect for us, however my husband was facing open heart surgery and didn't want me to face the move alone. So, we declined. When my husband had the open heart surgery, Jim came to the Hospital, bought paid for and brought us me and my friends Starbucks coffee. Jim was VERY understanding, patient & continued to watch the area for us and kept in touch with us and later called and asked if we could come to Tyler, that he had one he thought we would like even better. Well - - we did like it and because Jim had coached us on what we needed to do to prepare to purchase prior to selling our house and we followed his advice and everything went VERY smooth. We are so VERY happy in our home. It is PERFECT for us in EVERY way. Thank you Jim Storms!! Everyone who wants to sell or buy a home and wants a perfect realtor - - Call Jim Storms. Thank you Jim Storms”

“Jim Storms helped us find our new home. We were moving from another state, and had a limited time schedule. For 2 days he showed us quite a few homes, including the home we purchased. He listened to what we wanted and didn't waste our time. Thank-you Jim!”

“Jim Storms is an awesome and very informative real estate agent. It was a blessing for me to have him patiently work with me! His expertise advice really helped me feel comfortable in finding the right home for me”

“Jim Storms was the realtor my husband and I hired when we were looking to buy a new home and he was truly a godsend. We had purchased our first home 5 years previously with a different realtor and it was a disaster; we eventually devolved into legal action with both the seller’s realtor and our own. So when we hired Jim Storms after a recommendation from our lawyer, we were understandably nervous and cautious. However, Jim made all of our concerns and worries go away. He was patient, extremely thorough and readily available. I wish there was a better way to recommend Jim Storms because he deserves so much praise.”

“Karen McDonald was my listing agent on the sale of my mother’s home in Longview TX. We quickly had several offers over the asking price. She was all in on every aspect of the sale and closing. When the Title Company dropped the ball on finalizing the closing and making the promised date she made it happen and wouldn’t take no for an answer. I was always confident that she was on top of the details.”

“Hailey helped us buy our new home in the sought after south Tyler area! She had so much patience while looking at houses and kept encouraging us that we would find our home. After we put in our offer she went above and beyond to secure our house. As stressful as this market is Hailey kept us grounded. If we buy a house again we won’t use anyone else.”

“Karen was prompt, helpful, and honest. She found us what we asked for quickly.”

“Shout out to the best realtor in the business. This lovely lady will go above and beyond all expectations to get you into the house you love. So much behind the scene work this women did I can not express enough how thankful I am to have Karen Baldwin as a realtor thank you for turning dreams and goals into reality and making such a huge decision in our life as smooth as possible. This lady right here there are no words that truly say how much of a blessing you are in our lives.”

“Colette and Dan are very professional, extremely hard-working and wonderful people. We found them to be great to work with, very knowledgeable within their field, very thorough in their research, and always available with quick response time when we had a question or needed to get in touch.”

“We were first time home buyers and knew nothing about the process. We fully trusted Colette and her team to guide us in the right direction and help us understand everything. She was determined and always there for us which made everything go as smooth as possible. Will always use the leech team for our future home buying or selling needs”

“Hannah recently closed two transactions for us – the selling of one home and purchase of another. She was able to expertly negotiate both contracts so that it was a smooth transition from one home to the next. Our purchase had several bumps along the way – unexpected repairs found in the home inspection, challenges with the appraisal and nuances that accompany a VA backed loan; she seamlessly navigated all areas! Her communication style is above any I’ve ever experienced – she would call with an update, offer options and give recommendations on how each option may impact us – the entire process was so pleasant. My husband and I have some background in commercial construction, so we are very picky and ask LOTS of questions. Hannah went out of her way to explain each step in the process, answer our questions and communicated very quickly. Her firm is highly ethical and experts in their field, she’s an incredibly hard worker — you will be so glad she’s on your team!”

“This was our third transaction with Hannah. She sold our first home in 2019, helped us purchase a new home after months of looking (also in 2019), and then helped us sell again in 2021. Hannah's level of expertise and knowledge is unmatched! She was by our side through the entire process. We will be customers for life”

“I'd give 6 stars if I could!! Hannah and her team were AMAZING! Within a couple weeks they had my home listed, sold, and closed! They made the process easier than I could have ever hoped for. Other than purchasing a home, hiring Hannah was the best financial decision I have made. I highly recommend using Hannah if you are in the market to buy or sell!”

“Hannah Jones is a true professional! The process from initially looking at property the summer of 2023 to going to contract and closing February 2024 was a very smooth one from start to finish. Hannah stayed in touch and kept us well informed the entire time. I’ve been a real estate broker for almost 4 decades in FL and TN, trained and supervised 100’s of agents and Hannah, without question is “top tier” in all she does. My wife and I are very grateful Hannah helped make our transition to a new state a very smooth one!”