What our clients say

“Karen McDonald was my listing agent on the sale of my mother’s home in Longview TX. We quickly had several offers over the asking price. She was all in on every aspect of the sale and closing. When the Title Company dropped the ball on finalizing the closing and making the promised date she made it happen and wouldn’t take no for an answer. I was always confident that she was on top of the details.”

“Wow! Hannah was thorough, professional and caring. Her combination of experience, caring and expertise made it such a wonderful experience to work with her. I highly recommend using her for your real estate needs!”

“Wonderful, amazing Realtor we were so lucky to find in Hannah Jones! She took all the time we needed to satisfy our interest in properties around Tyler, Texas, both homes and lots. We just can't say enough how welcomed she made us feel and how important any concern we had was for her to get an answer to. We heartily recommend Hannah if you're looking for exceptional customer service!”

“Hannah Jones is a true professional! The process from initially looking at property the summer of 2023 to going to contract and closing February 2024 was a very smooth one from start to finish. Hannah stayed in touch and kept us well informed the entire time. I’ve been a real estate broker for almost 4 decades in FL and TN, trained and supervised 100’s of agents and Hannah, without question is “top tier” in all she does. My wife and I are very grateful Hannah helped make our transition to a new state a very smooth one!”

“We couldn’t be happier with how Hannah sold our home. From the amazing job her team did with the listing and everything after!”

“Hannah is the best - Knowledgable, attentive to detail, and works in your best interest. We've used her team on multiple occasions!”

“She is an excellent realtor very helpful! It was my first home buying experience and she answered all my questions, was very quick to get back with me when I needed anything!”

“Hannah is INCREDIBLE! We bought our first home and we had no idea what we were doing. Hannah was friendly, trustworthy, diligent, thorough, professional, and every other good quality you could possibly want in a real estate agent. She was honest and supportive and patient with us as we figured out what we were looking for as we went and found us a house that we love. She went to bat for us when we were making our first offer and ran into some difficulties. Can’t recommend her highly enough!”

“Jones Realty was a crucial part of making the home-owner process a reality for our family. As first time home-buyers, we could not imagine a better realtor experience than working with Hannah. There were many steps of the process that were completely foreign to us, and would have felt over-whelming to navigate without the assistance and guidance Hannah provided. We were very impressed with her knowledge of the Tyler, TX market, her prompt communication to any questions we had, and her professionalism in dealing with additional parties on our behalf. She helped us significantly by providing information about houses, and helping answer questions for potential homes (which we would have not even known to ask if not for her insight). If you are looking for a realtor, we cannot recommend Hannah highly enough based on our experience.”

“My husband and I are moving to Texas and bought a house through a relocation company. We worked with a realtor communicating solely on the phone. We had some concerns with some aggressive attitude and don’t like a bully type mentality. On the day of our walk/closing (first time meeting him) he was in-personable and curt, didn’t have any closing information for us and had to leave early. The Realtor “Hannah”, who represented the ‘sellers’ was present with her clients which was a nice surprise. Once our realtor left, it was her that answered our questions, gave us info about the closing location and was just so kind, polite and a million times more helpful then ours. Being our nerves and anxiety were high enough - Hannah calmed us down, gave us reassurance, provided us with much needed advice and gave us her contact info if we needed anything. Fast forward 4 days later, we have gotten quick responses with needing information on contacts for utilities, warranty’s and even referrals for window coverings. We haven’t heard anything at all from our realtor. To sum up - if anyone is looking for a wonderful, friendly, helpful, professional and ALL the warm fuzzies you need on one of the biggest decisions your making - Call Hannah !!!!!”

“Hailey helped us buy our new home in the sought after south Tyler area! She had so much patience while looking at houses and kept encouraging us that we would find our home. After we put in our offer she went above and beyond to secure our house. As stressful as this market is Hailey kept us grounded. If we buy a house again we won’t use anyone else.”

“Karen was prompt, helpful, and honest. She found us what we asked for quickly.”

“Shout out to the best realtor in the business. This lovely lady will go above and beyond all expectations to get you into the house you love. So much behind the scene work this women did I can not express enough how thankful I am to have Karen Baldwin as a realtor thank you for turning dreams and goals into reality and making such a huge decision in our life as smooth as possible. This lady right here there are no words that truly say how much of a blessing you are in our lives.”

“Colette and Dan are very professional, extremely hard-working and wonderful people. We found them to be great to work with, very knowledgeable within their field, very thorough in their research, and always available with quick response time when we had a question or needed to get in touch.”

“We were first time home buyers and knew nothing about the process. We fully trusted Colette and her team to guide us in the right direction and help us understand everything. She was determined and always there for us which made everything go as smooth as possible. Will always use the leech team for our future home buying or selling needs”

“Hannah recently closed two transactions for us – the selling of one home and purchase of another. She was able to expertly negotiate both contracts so that it was a smooth transition from one home to the next. Our purchase had several bumps along the way – unexpected repairs found in the home inspection, challenges with the appraisal and nuances that accompany a VA backed loan; she seamlessly navigated all areas! Her communication style is above any I’ve ever experienced – she would call with an update, offer options and give recommendations on how each option may impact us – the entire process was so pleasant. My husband and I have some background in commercial construction, so we are very picky and ask LOTS of questions. Hannah went out of her way to explain each step in the process, answer our questions and communicated very quickly. Her firm is highly ethical and experts in their field, she’s an incredibly hard worker — you will be so glad she’s on your team!”

“This was our third transaction with Hannah. She sold our first home in 2019, helped us purchase a new home after months of looking (also in 2019), and then helped us sell again in 2021. Hannah's level of expertise and knowledge is unmatched! She was by our side through the entire process. We will be customers for life”

“I'd give 6 stars if I could!! Hannah and her team were AMAZING! Within a couple weeks they had my home listed, sold, and closed! They made the process easier than I could have ever hoped for. Other than purchasing a home, hiring Hannah was the best financial decision I have made. I highly recommend using Hannah if you are in the market to buy or sell!”

“Hannah Jones is a true professional! The process from initially looking at property the summer of 2023 to going to contract and closing February 2024 was a very smooth one from start to finish. Hannah stayed in touch and kept us well informed the entire time. I’ve been a real estate broker for almost 4 decades in FL and TN, trained and supervised 100’s of agents and Hannah, without question is “top tier” in all she does. My wife and I are very grateful Hannah helped make our transition to a new state a very smooth one!”